Social Networking for People in Call Centre & BPO Industry

All Discussions Tagged 'centre' (40)

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Discussions	Replies	Latest Activity
Aurix survey names biggest call centre frustrations Poor communication and inability to deviate from script most common complaints Poor communication and an inability to deviate from the scr… Started by RealWire	0	Nov. 30, 2009
Pitney Bowes Business Insight Brings Industry-Leading Customer Communication Management to Call Centre & Customer Management ‘09 Global location and communication intelligence leader invites contact centres to Locate, Connect & Communicate with their customers Wi… Started by RealWire	0	Sep. 15, 2009
Breaking down web to call centre barriers Woking & Norwich (UK) – August 2009. Today’s consumer expects excellent service every time they get in touch with a business. Rostrvm S… Started by RealWire	0	Aug. 25, 2009
The Hunt is On to Find the Top Performing Call Centres of 2009 The industry’s biggest mystery shopping exercise will benchmark some of the UK’s largest call centres, strengthening their commitment to ou… Started by RealWire	0	Aug. 12, 2009
The Traditional Call Centre is Dead; Online Customer Service is King A potential £1.4bn in lost sales as 38% of British consumers say they would stop using a company following poor customer service* • 91% of… Started by RealWire	0	Jul. 30, 2009
Still Looking for Inbound and Non Voice Projects Still Looking for Inbound and Non Voice Projects. Willing to pay upfront but payment should be made in the 1st month billing/invoice when c… Started by John Gison	0	May. 14, 2009
Looking for Support Services Project (Order Taking, Customer Service, Transcription and Technical Support) Our company is expanding and we are open to those who have genuine Inbound Projects. Our company is welcome to accommodate that project. Pl… Started by John Gison	0	May. 4, 2009
Sixeleven Global Services: Looking for Genuine Inbound/Non-Voice Projects Greetings, I’m John Gison, Manager of Business Development for Sixeleven Global Services. I‘m contacting you today to get your thoughts re… Started by John Gison	0	Apr. 21, 2009
URGENT: Looking for Genuine Inbound/Non-Voice Projects to fill out 2000 Seats Greetings, I'm John Gison, Manager of Business Development for Sixeleven Global Services. I'm contacting you today to provide our centre w… Started by John Gison	1	Apr. 16, 2009 Reply by John Gison
URGENT: Our Company is Looking for Inbound Process Greetings, I’m John Gison, Manager of Business Development for Sixeleven Global Services. I‘m contacting you today to get your thoughts re… Started by John Gison	0	Apr. 7, 2009