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IBRAHIM MUGHAL
  • Male
  • Karachi
  • Pakistan
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Profile Information

What you do in call centres
Training
About Me:
ACADEMICS
June 2004 MBA HR GPA 3.1 Preston University
Dec 2002 BBA Marketing GPA 3.0 Preston University
June 1997 A’ Levels Commerce 0 A’s British Council
June 1995 O’ Levels Commerce 4 A’s British Council

I am a BPO Specialist, with 7 years of experience in lower management, middle management and higher management is as below

DA - Director Administration May 2009
MT - Master Trainer April 2009
MTD - Manager Training & Development Feb 2009
MO - Manager Operations Dec 2008
MA - Manager Administration Nov 2008
MT - Master Trainer Oct 2008
MTD - Manager Training & Development Sept 2008
MHR - Manager, Human Resource July 2008
PABPOT - Project Administrator & BPO Trainer Feb 2007
HODSQA - H.O.D – Supervisor, Quality Assurance Dec 2007
SF - Supervisor, Floor Jun 2007
BDEO - Business Development Executive Offshore Feb 2007
MTC - Master Trainer / Coach Dec 2006
TCQAO - Trainer / Coach Quality Assurance Offshore Nov 2006
SQAO - Supervisor Quality Assurance Offshore Oct 2006
QAOO - Quality Assurance Officer Offshore Sept 2006
TCOO - Trainer / Coach Operations Offshore Aug 2006
SF – Supervisor Floor (Offshore) Jul 2006
VO - Verification Officer (Offshore) Jun 2006
SBDE - Senior Business Development Executive May 2006
BDEO - Business Development Executive Offshore Mar 2006

Manager, Customer Service (Franchise) Mar 2005
AMBD - Assistant Manager, Business Development Mar 2003
BDE - Business Development Executive Feb 2002

Inter Personal Skills

Effective Communication
Training Expertise in Corporate, Private Sector & Educational Sector
Public Relations, Business Development & Customer Service
Business Process Outsource Specialist ( US, UK, CA, AUS, NZ )
Training, Coaching & Leadership
Project & Event Management
Computer Associate
Human Resource / Administration / Operations / Management Specialist
Who You'd Like to Hear From
Learning , Improving and growing....... Career Stability with any organization is my Moto

i specialize in

ADMINISTRATION
HUMAN RESOURCE
TRAINING & DEVELOPMENT
CUSTOMER SERVICES
OPERATIONS
Country
UK, USA, AUS, NZ, SA, PK, IND

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Comment Wall (3 comments)

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At 10:22am on November 3, 2009, ayeromie said…
Hello Dear,
How are you doing today together with your health and business hope all is moving well,i saw your profile day after going through i became interested in you if you feel the same do get back to me with your E-mail address to send you my pictures and details about me.

i am looking forward to receive your response

Yours
An
At 11:39pm on July 21, 2009, Khalid Al-Adawy said…
uff itnay experience???
any ways how r u doing? hope u are good and most of all hope you have gained weight or something. any way Ibrahim i have a us b2b (Yellow Pages) campaign with amazing payout and obviously guaranteed. if you are interested so do let me know. seats are infinite in numbers so if you know any other centers then we could work out that one as well!
At 3:26am on July 15, 2009, Pam Caoili said…
Hi there. Thanks for the add and the nice message you sent me. I hope you are always in good health.
 
 

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