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NON VOICE WITH ADVANCE

Replied May. 23, 2008

Required NON voice BPO Project

Started May. 15, 2008

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What you do in call centres

Agent, Team Leader, Outsourced, Consultancy, Telecommunications, Offshore, Service Provider

About Me:

Dear Sir/Mam,

JKN Group is an India based ITES Company. JKN group was started with 2 employees and 2 systems on May 23 ’07 and in a period of 3 months, we got the first MNC project and now has a capacity to handle multiple projects. As the market aware of the emerging BPO industry, this will be another step in fast forwarding Offshore BPO industry in India. And we at ITES with all those great skill sets and expertise offer you the high quality, cost effective research and information services to support institutions or corporations around the world.

OUR VISION:
JKN Vision is to be every client's trusted outsourcing partner on a long term basis. To set the next standard in outsourced contact center business services by improving our client experience, and exceeding their expectations. At JKN you don’t just hear promises, you see performance.

OUR MISSION:
To produce international acclaimed quality of products to full fill the customer expectations with the most economical rates.
To provide our clients with the best service and delivering the right products at the agreed delivery dates.

OUR KEY VALUES:
We maintain the highest standards of integrity and honesty.
We commit our capabilities, meet every commitment and keep our clients and colleagues informed at all times.
We earn the complete trust of each other, our clients and their customers.
We show respect for individuals - both our clients and our colleagues.
We strive for continuous improvement in everything we do.
Products:
We have a very strong team for serving you better with following specializations.
Scanning,
Data Conversions,
Online Chat Support,
Data Entering/Typing,
Editing & Proof Reading,
PowerPoint Presentation,
Medical Book Conversion,
Conversion of extensions .mpeg to .avi,
HTML/ SGML/ XML Conversion
Form Filling,
Web Hosting,
Web research,
OCR Cleanup,
Article Writing,
Email Marketing,
Website Designing,

INFRASTRUCTURE:
IT Enabled Services - Our Facilities
Carpet Area of more than 2000 Sq. ft at present with a capacity to increase up to 8000 Sq. ft.
Adequate storage area with full Security.
Adequate fire safety systems.
Ergonomically designed furniture.
In-house recreation facilities.

IT Enabled Services - Our Equipments
Over 50 Work Stations at present with a capacity to increase up to 200 work stations.
Scanners & Hard Disk and back up capacity of more than 2000 GB.
Round the clock power supply with backup facilities.

Communication
Dedicated 2 mbps DSL line with backup connection of 512 kbps DSL line.
Modem, Routers, Intercom and all necessary facilities.
Fully redundant voice and data communications with security.

System Environment
Servers: Xeon 3.06 Ghz - Windows 2003 Advanced server.
Clients: P IV, Intel 865 chip set with 3.0 GHz, 80 GB HDD, 1GB Ram.
Structured cabling for high speed data access.

IT Enabled Services - Our Man Power
150+ Personnel.
Highly skilled and experienced personnel.
Round the clock work in 6 shifts on 24/7 basis.
In-house technical support team.

Our Experience:
Project Nature of Work Source
Data Conversion .pdf to .doc Kolkatta, India
Data Conversion .pdf to .doc New York, US
Data Conversion .jpeg to .txt Chennai, India
Lotter Pin number Visual Basic New York, US
Medical data Typing Data entry Kolkatta, India
Article Writing Articles writting Hawaii
Scanning paper to .jpg Chennai, India
Data Conversion .pdf to .doc Kolkatta, India
Data Conversion .pdf to .doc UK
Medical data Typing Data entry Chennai, India

We look forward to extend our services and partner with you in any of the non voice projects that you would like to outsource. Please let us know as to how we can work with you on long term business relationship. And also please be free to contact us for any further clarifications.

Thanking you and assuring you the best of service always.
JKN
Managing Director of JKN Group

Contact Details:

E-mail : jkn@jkn.name
Website : www.jkn.name
Contact us in person at 3rd & 4th Floor, C-164,(New No.C-10),9th A Cross, Thillainagar, Trichy, Tamilnadu, India–620 018
91.431.2743 190 to 199 & 91.9789460 001 to 010

Website:

http://www.jkn.name

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