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Profile Information
- What you do in call centres
- Service Provider
- About Me:
- I am the founder of ContactBabel, a UK-based contact centre industry analyst firm, focusing upon the global contact centre and CRM industries. Solution providers and contact centres alike use ContactBabel’s industry expertise to investigate and understand the industry.
- Website:
- http://www.contactbabel.com
Steve Morrell's Blog
Staff attrition reported as the biggest issue facing the contact centre industry today
Posted on December 7, 2007 at 11:12am —
Effective measurement of customer satisfaction cited as vital to contact centres’ success
Customer satisfaction seen as more important than cost reduction or hitting performance targets
… Continue
Posted on December 7, 2007 at 11:11am — 1 Comment
CRM , multimedia and IP set to attract most investment from contact centres in the next two years
Posted on December 7, 2007 at 11:10am —
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Comment Wall (10 comments)
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i am looking for uk life insuranceprocess ,, mail me if u can help me out in this
kevinpeter1313@yahoo.co.in
The Name is Khalid Al-Adawy, Business Development Manager for Ensign Communiqué, one of the leading call center & BPO services in Pakistan. Please do visit our website www.EnsignCom.com for further information and get in touch with me on Khalid.adawy@ensigncom.com so we could increase our understanding for mutual betterment. Also so that I could send you my company profile and do things professionally between our organizations! Looking for a long term and prosperous relationship!
i am samvel from chennai i think u can help us to get some inbound process if u really can please do as some favor please help me out in that i have a set up but i didnt have an process if u can please cal to my contact no 9884670811
This is deepsamvel from Vbriidge Knowledge Solution in india,We are operating an out bound process and looking for an inbound process now.And we have a set up of 100 seater which can be expanded to 200,If u can help me in this please contact me on my contact no or replay me through mail,im waiting for ur replay.
Thanks&Regards,
Deepsamvel
97410 51000
Deepsamvel@yahoo.com
hi,this is stalein from roy voice.we are bangladeshi call center.we are operating brand new center with outound and also inbound.and we are also interested to grow quickly thats why we need to take good inbound campaign.we can give you promise that we offer best price that any call center in the world can give.our agents are expert and cheap.thats our plus point.we are also applying for iso.if you are interested to give me the campaign so please feeling free contact with me . c.k roy (stalein) ceo royvoice dhaka,bangladesh 88-01924871915 stalein@royvoice.com www,royvoice.com
This is Steve from Teleworkz. Basically I am a service provider working with different contact centers in Phillipines and N.Afirca. Right now we are looking for some genuine Voice and Non Voice hourly based programs. It will be a favour if you please help me in this regard and send me the relevant details at teleworkz@gmail.com.
Thanks
Steve.
Hi, I am Ryan of The BPO Business Solutions Inc., a call center and
outsourcing company based in Metro Manila, Philippines.We're
currently managing 2 contact centers that have experienced
agents which handle appointment settings, warm transfers, time
share accounts, surveys, up selling, customer recovery or
retention,online subscriptions and Data Entry.
Our present OUTSOURCING clients in the US and in CANADA are EXTREMELY
SATISFIED with the daily
prospects that we GENERATE our of their EXISTING customer leads list.
We can send you a daily disposition report on all the names called
in your customer lead list and a summary report with the
recordings of all interested or prospective
customers. Your internal sales team can then focus on closing all these
prospective sales deals.
I am sure that you will generate more sales volume and
income by
outsourcing your telemarketing and business prospecting process to
our company.
Please visit our website www.thebposolutions.com for more
details on our company and services.
For you to try or allow our services we will charge you $6.per
hour/agent for the first two week versus our standard rate of
$7 per hour/agent.
Thank you,and we look forward to doing business with
you.
You can reach me at Skype: ryan.bposolutions
Yahoo: comondale@yahoo.com
Gmail: rcabarubias.bpo@gmail.com
Contact # : +639077380331
--
Ryan Cabarubias
Business Development Officer
The BPO Business Solutions
i am kamlesh here done MA from london and newly entered in to call centre indusr in india
as i am looking for an offshore campaing both inbound and outbound as well
please do mail me if you got any
at kamleshmsanghvi@gmail.com
regard
kamlesh sanghvi
We are looking for additional campaigns and hope we can be a good business partner. You can drop me an email or text message. Kindly include payment guarantee, contract, etc.
Thank you,
Edz
callcarephils@gmail.com
+639159092979