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Tom Berenguer
  • 41, Male
  • Makati City
  • Philippines
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What you do in call centres
Offshore, Service Provider
About Me:
I am an attorney by profession based in the Philippines. I was very recently appointed Vice President for Business Development of the Philippine BPO operations of listed company IA Global, Inc. (AMEX: IAO) in the Philippines, aside from being the corporate secretary of the organization. IA Global recently purchased 2 existing call center/BPO operations with an existing 90 seats total, doing inbound, outbound and BPO and is in the process of merging these 2 operations into Global Hotline Philippines. IA Global's subsidiary in Japan Global Hotline operates 6 call centers with a total of 1,300 employees, and we are in the process of expanding our present operations in the next year. My e mail address is berenguer@globalhotlineinc.com and my personal e mail address is tomberenguer@gmail.com
Website:
http://www.globalhotlineinc.com
Who You'd Like to Hear From
I would like to hear from either customers from the US and the UK who want to experience the full benefits of outsourcing to the world's premier destination, the Philippines, or those outsourcing companies which are interested in setting up an operation in the Philippines, whether establishing a facility from the ground up or looking to acquire an existing operation.
Country
Philippines
Company Name
Global Hotline Philippines, Inc.

IA GLOBAL, INC.’s 100% SUBSIDIARY GLOBAL HOTLINE PHILIPPINES INC. ANNOUNCES AGREEMENT TO SUPPLY TELEMARKETING SERVICES TO MENSA GROUP, INC.

SAN FRANCISCO, CA. October 6, 2008/Business Wire

IA Global, Inc. (Amex: IAO) announced that its 100% owned subsidiary Global Hotline Philippines Inc. (“GHP”) had signed an agreement with MENSA GROUP Inc., a Telecommunications Sales Master Agent, to supply telemarketing services for the sale of various major carriers’ Business Services and Products. GHP will commence selling Long Distance, Business, and DSL lines on behalf of Mensa Group in October 2008.

GHP, President, Mr. Glenn Espino, said, “Seeking to emulate the success of our sister company Global Hotline, Inc. (Japan), who pioneered the business process outsourcing model of providing telemarketing services to major telecommunications carriers, we have decided to leverage those experiences gained in Japan to expand our verticals to include the lucrative telecommunications market.”

IA Global, CEO, Mr. Derek Schneideman, commented, “We are delighted that our BPO strategy is demonstrating such early successes. We will continue to expand in this arena through both organic growth and, where appropriate, acquisitions. We are particularly pleased with the aggressive customer acquisition plans of our Philippine subsidiary.”

About IA Global, Inc.

IA Global, Inc. (“IA Global”) is a broadly based Services Company with a dedicated focus on growth of existing business, together with expansion through mergers and acquisitions in the Pacific Rim region. Our mission is to identify and invest in business opportunities, apply our skills and resources to nurture and enhance the performance of those businesses across key business metrics, and to deliver accelerating shareholder value.

To realize this plan, the Company is actively expanding investments in the business process outsourcing (BPO), this also includes the human resources and human capital elements necessary to recruit and train the very large numbers of people necessary to transact BPO, B2B and financial services sectors. These sectors demonstrate long-term growth prospects in which we, by applying our skills and resources, can add significant value to our investments. Beyond Japan, the Company is expanding its reach to encompass, the Philippines, South East Asia and the outstanding growth opportunities and synergies these markets present.

In Japan, IA Global is 100% owner of Global Hotline, Inc., a Business Process Outsourcing organization, operating several major call centers providing outbound telemarketing services for telecommunications and insurance products. Since our acquisition of Global Hotline in June 2005, this business has expanded rapidly with the signing of significant multi-year contracts with major corporations.

In the Philippines, IA Global is the 100% owner of Asia Premier Executive Suites Inc. and Shift Resources Inc., companies that have now been merged into a single company named Global Hotline Philippines Inc.

In the Asia Pacific region, the Company has equity investments of 25.0% in GPlus Media Co Ltd, 20.25% in Slate Consulting Co Ltd, 36.0% in Australian Secured Financial Limited and 20% in Taicom Securities Co Ltd. These organizations provide services, value-add investor relations services, capital raising and other income to IA Global, Inc.

For further information, contact:
Investor Relations
IA Global, Inc.
101 California Street, Suite 2450
San Francisco, CA 94111
415-946-8828 (t)
415-946-8801 (f)
ir@iaglobalinc.com
www.iaglobalinc.com
2

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward-looking statements (within the meaning of Section 27a of the Securities Act of 1933 and Section 21e of the Securities Exchange Act of 1934) regarding us and our business, financial condition, results of operations and prospects.
Forward-looking statements in this report reflect the good faith judgment of our management and the statements are based on facts and factors as we currently know them. Forward-looking statements are subject to risks and uncertainties and actual results and outcomes may differ materially from the results and outcomes discussed in the forward-looking statements. The comments concerning the profitability, revenue and revenue growth, target markets and sectors and the Asia Global B2B strategy are forward looking statements. Actual results could differ materially from those projected in the forward-looking
statements, as a result of either the matters set forth or incorporated in this report generally or certain economic and business factors, some of which may be beyond the control of IA Global. These factors include adverse economic conditions, entry of new and stronger competitors, inadequate capital to support our operations and projections of revenues and profitability. Readers are urged not to place undue reliance on these forward-looking statements which speak only as of the date of this press release. We undertake no obligation to revise or update any forward-looking statements in order to reflect any event or circumstance that may arise after the date of the press release.

Tom Berenguer's Blog

Tom Berenguer

IA Global Inc. (NYSE Alternext US: IAO) (the “Company”) announced that it has signed a long term Business Processing and Marketing Services Agreement with HTMT Global Solutions Limited (HTMT).

IA Global, Inc.'s Philippine subsidiary Global Hotline Philippines (GHP) will immediate commence working on sales and marketing promotional activities under this agreement. GHP will also extensively use HTMT’s world class infrastructure, certifications, and extensive call center facilities to deliver services to GHP’s growing client base. Under a revenue sharing and collocation basis GHP can now undertake large scale outsourcing projects without the need to infuse new capital to build out additi… Continue

Posted on January 13, 2009 at 1:32pm —

Tom Berenguer

IA GLOBAL ANNOUNCES RECEIPT OF AN OFFER TO ACQUIRE 51% OR MORE OF IA GLOBAL,INC. FROM GOLDEN CENTURY WEALTH INVESTMENT (HK) LTD

IA Global, Inc. (NYSE Alternext US: IAO) (the "Company") announced that it has received a Non-Binding Term Sheetwherein Golden Century Wealth Investment (HK) LTD ("Golden Century") proposes to acquire a 51% or greater ownershipof the Company for $.15 per share.

Golden Century is a Hong Kong registered company with interests in Japan and China. Golden Century is also acquiring100% of BS・HD Ltd, a Japanese company, and ZRD Fuel Oil (Beijing) Co Ltd, a Chinese company. The proposed structureof the… Continue

Posted on January 7, 2009 at 6:57am —

Tom Berenguer

What effect does the current world economic situation have on outsourcing?

check out my blog

Posted on December 10, 2008 at 10:53am — 1 Comment

Tom Berenguer

IA GLOBAL, INC., REPORTS REVENUES OF $15.4 MILLION FOR THE THREEMONTHS ENDED SEPTEMBER 30, 2008; REVISES REVENUE GUIDANCE FOR FISCAL 2008/09 AND OUTLINES STRATEGY FOR COMING 12 MONTHS.

Summary of Operating Results:

IA Global, Inc. (NYSE Alternext US: IAO) announced the following consolidated results for the threemonths ended September 30, 2008, as compared to the three months ended September 30, 2007:

• Revenues increased 138% to $15,363,607 up from $6,461,544.

• Gross profit increased 189% to $12,328,928 up from $4,261,396.

• Net loss decreased $1,922,513 to ($1,698,486) as compared to a net loss of ($3,620,999). This decrease reflects the revenue gains from new contracts… Continue

Posted on November 26, 2008 at 11:00am —

Tom Berenguer

The Future of offshoring and Global Hotline Philippines, Inc.

Our Director, Mr. Benjamin C. Sevilla, Jr. put it succinctly:

Offshoring is no longer just about job migration for cost savings. In a recent study by Duke University - Booz Allen Hamilton entitled, “Next Generation Offshoring : The Globalization of Innovation,” they emphasize that “offshoring is now entering a new era. It is no longer about “moving low-paid jobs elsewhere; but about sourcing highly skilled talent everywhere. What used to be an exercise in tactical labor cost savin… Continue

Posted on October 16, 2008 at 1:52pm —

Comment Wall (16 comments)

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At 2:12pm on January 13, 2009, brendon said…
hi we are looking for non voice processes so kindly mail us the details as soon as possible

Regards
Brendon
At 9:15pm on December 13, 2008, Saad said…
Hello Tom,

My client needs the telemarketing services to sell contract phones.

He has contracts with most of the major telecom carriers in the US like Sprint, T-mobile, Verizon,etc . To give you an example of his business please visit this link:

http://www.letstalk.com/

He also has contracts with Lingo, Qwest, Dish Network,etc.

The only condition is that he works on performance( commission) basis only. Let me know if you would be interested in handling his projects and i will provide you with his direct contact details.

My email: saad640c@hotmail.com

Best Regards
Saad
At 3:00pm on December 3, 2008, Anthony Mitchell said…
I’m looking for a PHL center that can run medical claims processing work from the U.S. 50/50 voice-nonvoice. The number of full-time-equivalent staff (FTEs) needed is expected to scale up from 184 in December 2009 to 584 in December, 2010. Those FTEs can be distributed among multiple shifts.

If you’re interested and qualified, please email me before close of business on 5 December at info at InternationalStaff.net
At 12:11pm on September 15, 2008, Joe said…
Hi Tom. By any chance do you know Silver Berenguer? I would like to communicate with you and do business as well and maybe you can help me find inbound campaigns for our center. You can reach me on my skype and YM at joedeath50ug and email at joe.perez@globalconnectesolutions.com Thanks.
At 9:48pm on September 11, 2008, Herman Fontenot said…
Hello Tom I'ts a small world, I'm just finding out that we are currently working with your sister company in San Diego or San Franciso one of the two. The company has already flown out to meet with and establish working relations as we speak. I need to find out more information,but at this time they are prep to start selling our program through IA Global as recently as three weeks ago.
At 6:54pm on September 9, 2008, Tom Berenguer said…
IA Global, Inc. (AMEX:IAO) announced today that Raul Rabe, former Philippine ambassador to the United States of America, has accepted a seat on the board of directors of IA Global, Inc.'s, Philippine Holding Company and to the board of its principal operating entity, Global Hotline Philippines, Inc.

Among his many and distinguished postings as
a diplomat, Raul Rabe has also held posts as the Philippine ambassador to the Republic of Korea, Second Secretary for the Philippine Embassy in London, England, and First Secretary for the Philippine Embassy in Bucharest, Romania. Currently Ambassador Rabe is a Director of the Bank of Commerce, Manila; Chairman of the Board for ACK FREIGHT EXPRESS, Manila; Legal Counsel with Rodrigo, Berenguer & Guno, Manila, and Corporate Secretary of the Manila Economic and Cultural Office (MECO), Manila.

The company's CEO, Derek Schneideman, said, "We are delighted that an individual as senior, knowledgeable and qualified as Ambassador Raul Rabe has agreed to join the Boards of our Philippine companies. We look forward to the guidance and contributions that Ambassador Rabe will make to the growth of our Philippine enterprises and to any assistance that he may give in supporting the promotion of those services offered by our Philippine businesses in the United States, Europe and other countries within Asia."
At 4:42pm on August 28, 2008, CGB - Pargas said…
hello sir. i'm wondering if you would be able to help me. i am currently looking for a job preferably supervisory position. i have more than 5 years experience in the call center/bpo industry. thank you in advance.
At 5:07pm on June 26, 2008, Daniel Alberts said…
Tom,
I am the National Account Director for Integrity Data Source. In addition to supplying 1st generation, phone verified data with permissible purpose directly from TransUnion and Equifax, we are in the pre-Launch stage of an up-sell program called Score My Bills (SMB) FInancial Wellness Program and am looking to expand from the 28 rooms we are presently working with. We have a very lucrative referral program in place if we are able to do business with any Outbound call centers that you presently work or have contact with. I also spent 4 months in the Phillipines back in the late 90's island hopping and scuba diving. Beautiful Country! Spent a lot of time off the Island of Bohol(sp?) outside of Tagbiliran on alona beach. What part are you from? Dan
At 11:11am on June 25, 2008, Carolina Mosbah said…
Hi,

we provide softwares for next generation contact centers, we brings the unique predictive dialler which delivers high performance contact with your customers and prospects. It supports structured, multimedia automated outbound contact to ensure you meet commitments to your customers and stay in touch. my website is: Rostrvm.com
At 8:34am on February 4, 2008, subhashis Dutta said…
Hi Tom,

i have mailed you..please let me know your thoughts thru mail
 
 

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