Social Networking for People in Call Centre & BPO Industry

All Blog Posts Tagged 'call' (23)

UK Program for Philippine Call Centres

We are in the process of qualifying call centres in the Philippines to run a UK Survey program. Minimum requirement is 15 agents, 1 TL and 3 QAs, not to mention good technology and process. We need one centre every month until November. Please let me know if you are interested so I can give you more information. Email me at: jdvaldez@maxservmgmt.com Thanks! Continue

Added by Joanne Valdez on June 30, 2009 at 6:07am — No Comments

WANTED Call Center in the Philippines!

WANTED Call Center in the Philippines! An investor group is seeking to acquire a Philippines based Call center/BPO firm serving the US market. Should be earning revenues between $2 and $10 million. Preferably in Metro Manila area, profitable, marquee clientele, inbound processes, good operational management that can stay.

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Added by Cindy on June 16, 2009 at 1:00pm — No Comments

The Philippines' Job Leasing Industry

Job leasing is a good way of successfully completing a business project and deriving much satisfaction and profit from the production results. Job leasing is being considered by businessmen nowadays who aim to save money, time, manpower, at the same time increasing productivity and profit. Job leasing is initiated when a prospective client decides to hire a third-party company, which is usually based on a remote location, to conduct operations on a… Continue

Added by R. Jens on May 29, 2009 at 8:28pm — No Comments

Entrepreneurial Perspectives: Anthony Mitchell's Journey

Personal interview published today in Kolkata, includes observations on the history of call center outsourcing in India and predictions for the future. http://joydipchakladar.blogspot.com/2009/04/evolution-of-web-entreprenuerial.html Continue

Added by Anthony Mitchell on April 28, 2009 at 5:00am — 1 Comment

Outbound Dialer,Call Management Software,IP PBX System India,Domestic Call Center Software

Drishti is the leader in the field of Contact Center Software and Enterprise Communications Applications in India. With over 200 clients in India, we have understood the needs and requirements specific to the Indian Call Centre Industry. With SOA-based architecture, Drishti's All-in-One Communications suite DACX Ameyo gives you an edge over the intense competition. Visit: http://www.drishti-soft.in/ Continue

Added by Vijaysharma on April 8, 2009 at 9:28am — No Comments

We Provide Call center server on latest technology with live support

Solution BPO services, A division of Solution empire which is established in 1997. We are the Solution Empire, which is a last-stop developing house for the hotel & travel market. Solution Empire utilizes conceptual and creative thinking, to bring you unique and sophisticated visual graphics and web design solutions for various fields in today’s advertising, marketing, design, technology and digital art industries. Email marketing, Meta tag promotion, search engine subm… Continue

Added by Deepak on January 14, 2009 at 10:26pm — No Comments

Call Center Set up

I would like to introduce my company "Smile Placement & Consultants" Located in Pune We specialize in small call center set ups. We have till date set up four centers varying from 15 seats to 120 seats We offer you total solutions under one roof We have specialized people in space hunting, we have seats on rent in a running center, certified trainers, recruitment and man power, operations , technical, liasion with lease line service providers,liasion with servers and dialler providers, mi… Continue

Added by Anthony on December 17, 2008 at 9:29am — No Comments

You say you want success - and I'm sure you do - but have you figured out exactly what success is? …

You say you want success - and I'm sure you do - but have you figured out exactly what success is? Success means something different to everyone. It is not a one size fits all statement. Do you have a working definition or understanding of success that fits for you, or has the word lost its meaning? Did it once have personal meaning, or was it never truly yours in the first place? Is “Success” a dark cloud over you, or a foggy place in your mind you’d rather not visit due to fear? And w… Continue

Added by Clinton J Carter on October 28, 2008 at 5:49pm — No Comments

Looking for Call Center Solution??

If you are looking for a Call Center Software, don't go anywhere else, visit our website and find whatever you need. Our software will cater to all your needs. It is easy to use and install. Its features include Voice Broadcasting, Fax Broadcasting, Bulk Email, Bulk SMS, Label Printing, Campaigns Manage, Statistics and Reporting. It is VOIP based with SIP extension. Buy now! Continue

Added by Yan Miller on October 24, 2008 at 5:50am — No Comments

Website Receptionist (Live Webchat Support) @ Rs 499 per month

Website Receptionist (Live Webchat Support) @ Rs 499 per month. All software provided - Free Of Cost. NO HIDDEN COST Live customer service support on your website. A human operator to handle on-line visiters inquires of your product & services. Increase online conversions and customer acquisitions with real-time assistance. Market promotions and discounts directly to online visitors through Proactive Chat. Reduce shifting of indirect customers to other brands. Increas… Continue

Added by Live Webchat on October 18, 2008 at 1:39pm — 2 Comments

BEWARE of WOMEN who self proclaim their so-called 'genuine marketing processes', 'so-called 'genuine call center', so called- 'genuine home based agents' and attachments to US agencies

BEWARE AND CHECK IF LEGIT AND CAPABLE those women with profiles stating they are ''consultants', 'agents', 'trainers', 'marketing executives', who write in their profile their self proclaimed expertise in consultancy, marketing, 'telecommunications', 'call center training', 'with home based-agents', 'project management' and proclaim they are capable in all aspects of call center, YET they might be the badly known non paying employers and non-training agencies, who just date call center executiv… Continue

Added by fellow on September 7, 2008 at 5:30am — No Comments

For Small Call Center Operators / Malabon & Navotas Area Philippines

I'm consultant to a building in Malabon that has potential for call center operations. It a commercial retail establishment that's seven (7) storeys high having about 1000 square meters per floor. Several floors are vacant. We are envisioning these floors to have small call center operators. We plan to invite interested parties who operate small call centers (10 seats etc) to consider leasing and operating here. We can talk about lease or joint venture options. We can also consider subleasing ar… Continue

Added by Raymund Ramos on July 30, 2008 at 4:02pm — No Comments

Public Service

IN A GLIMPSE. A call center is one arena of public service which requires a steady, calm and level-headed, ethical marketing nerve. Continue

Added by fellow on July 24, 2008 at 6:45am — No Comments

Metrics & Surveys

Metrics and Surveys are used by call centers to evaluate their agents. It seems though that many clients do not understand the logic of metrics and surveys. In the campaign I was with for almost 2 years, the O.M. cheered us on every time we hit 100% service level. He was not aware that we had to maintain around 80% to 82% service level. After making 100% service level consistently, the campaign cut down our force by 33.33%. Those of us who were left were over worked and with forced overtimes, ha… Continue

Added by rbnstr08 on June 20, 2008 at 3:55pm — No Comments

Stellar renews business process outsourcing contract with Simply Energy

Stellar, a leading global call centre and business process outsourcing provider, today announced that they have renewed a major business process outsourcing contract with Simply Energy, one of Australia’s largest energy retailers, for a further three year term. The business process outsourcing services include customer service, sales, sales verifications, back of house administration, processing and contract management and support for the client’s retail energy business and strategic growth pla… Continue

Added by Luke Faulkner on May 22, 2008 at 1:32am — 1 Comment

Call Centres - need Leads or Data to call?

I am currently consulting for various companies in the UK Finance Industry - if you need Leads or Historic Data to call then drop me an e-mail. These can vary from 24hr Internet Generated Applications to previous loan declines. All historic data would need to be TPS'ed by the buyer. I look forward to hearing from you. chrisburgoyne78@yahoo.co.uk www.iva-machine.co.uk www.loan-machine.co.uk Continue

Added by Chris Burgoyne on May 16, 2008 at 8:52am — No Comments

Local Call Center

NOTICE: The Call Center could not accommodate any campaigns at the moment starting June 15, 2008. This post will be updated should there be a resumption of availability. My apologies on the earlier post. I stand corrected that current operations are outbound campaigns. What the call center is in need, as of now, are Inbound Campaigns.

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Added by rbnstr08 on May 16, 2008 at 7:00am — 2 Comments

New Opportunity for Finance Lead Generators

I have been introduced to a company that will 'go live' this week with an online system that will allow Financial Call Centres to sell their leads online. Everything will be as close to real-time as possible and payment will be received instantly via PayPal. All Centres will need to record all of their calls to make sure everything is done correctly but I have seen the systems prototype and so far it appears to be an excellent service. If you would be interested in utilising a system like this… Continue

Added by Chris Burgoyne on April 28, 2008 at 9:43am — No Comments

The Credit Crunch and its effects across the World

I have been doing some work with a Call Centre based in the UK that has been quality checking Indian Generated Leads for the Finance Industry. We are all obviously aware of the “credit crunch” and the effects it has had but I have noticed what a massive difference it has made to the Indian Call Centre market. It is no exageration to say I would have 4 or 5 different Indian Call Centres contact me daily wanting to work with UK Companies that I have contacts with. Now I hardly get any calls. Thi… Continue

Added by Chris Burgoyne on April 23, 2008 at 9:30am — 1 Comment

Stellar Restaurant Solutions supports the Annual International Foodservice Technology Expo

Stellar Restaurant Solutions, a leading provider of outsourced call center and online ordering solutions for the US restaurant industry, has announced its support of the Annual International Foodservice Technology Expo (FS/TEC), the premier high tech show for the restaurant and hospitality industries. Stellar Restaurant Solutions will exhibit at booth 713 during the three-day event, which will be held in Grapevine, Texas from 16th - 19th April 2008. Visitors to the Stellar Restaurant Solutions… Continue

Added by Luke Faulkner on April 15, 2008 at 3:14am — No Comments