What are your thoughts on this advert for medical billing professionals earning over $40,000 per year from home? The advert arrived in the mail 10 September 2009 in Seattle.
http://callcentres.ning.com/photo/photo/show?id=1570209:Photo:96196 Continue
Added by Anthony Mitchell on September 10, 2009 at 11:35pm —
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Shifting from one outsourcing vendor to another is so time consuming that it's as if I need to outsource that aspect of outsourcing.
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Added by Anthony Mitchell on August 29, 2009 at 4:03am —
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Trade barriers bar legitimate marketing activities in the U.S. but let online crooks run wild. Will foreign governments bring suit to open US markets?
http://anthonymitchellblog.blogspot.com/2009/06/enforcement-creates-trade-barriers.html
Cites:
http://tr.im/Compliance
Links to:…
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Added by Anthony Mitchell on June 29, 2009 at 12:25pm —
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Personal interview published today in Kolkata, includes observations on the history of call center outsourcing in India and predictions for the future.
http://joydipchakladar.blogspot.com/2009/04/evolution-of-web-entreprenuerial.html Continue
Added by Anthony Mitchell on April 28, 2009 at 5:00am —
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Dhaka proposes 10 years in jail and +$14,000 for cybercrimes and posting ‘false’ material online. What could go possibly go wrong?
http://blog.taragana.com/index.php/archive/dhaka-plans-10-years-jail-for-cyber-crime/
If this goes through, it will damage Bangladesh’s reputation as a favorable business destination. Western business executives will fear that this law could be used to punish them an…
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Added by Anthony Mitchell on April 21, 2009 at 7:49am —
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The new
.tel domain that is currently being deployed is unlike any previous top level domain (TLD). The new .tel system is not meant to host websites or to be used for email. It’s important to understand how .tel functions and the impact it will have on unified communications and social networking.
.Tel uses the domain name system to store and communicate contact data and associated keywords. These contact records will create the worl…
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Added by Anthony Mitchell on March 18, 2009 at 7:30am —
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Go to ☛ Mitchell.tel for your free TelFriends ID while the best ones are still available.
Phone numbers are not going away, just assuming the public importance of numerical IP addresses. You know your IP address, don’t you?
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Added by Anthony Mitchell on March 11, 2009 at 10:30am —
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Here is a quick guide in CIO magazine on SEO best practices for call centres and BPO company websites:
http://tinyurl.com/dacfwg Continue
Added by Anthony Mitchell on March 4, 2009 at 12:55am —
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Shrinking client pools, lack of access to credit and competition from offshore destinations are squeezing some business process outsourcing service providers in the United States.
With declining revenues come cheaper valuations. This creates opportunities for other entrepreneurs seeking to expand their outsourcing business quickly through acquisitions.
The acquisition guide:
http://w…
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Added by Anthony Mitchell on February 25, 2009 at 12:00am —
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Should the new .Tel global online contact system be upperecased as a proper noun when used in a stand-alone context?
Vote here please Continue
Added by Anthony Mitchell on February 21, 2009 at 12:00am —
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Would you like to guest post on a great business startup/entrepreneurial blog? Here’s your chance:
http://cli.gs/JnVNaz Continue
Added by Anthony Mitchell on February 5, 2009 at 1:46pm —
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Davos 2009 webcasts are available free for all sessions:
http://gaia.world-television.com/wef/worldeconomicforum_annualmeeting2009/default.aspx
Be there without leaving home. Sobering.
This link is thanks to my collegue Louis Columbus.
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Added by Anthony Mitchell on January 28, 2009 at 8:41am —
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My old colleague Jacob Mendenhall has just joined this site and I’d like to take this opportunity to introduce him.
We’ve worked together for eight years. He is an excellent call center supervisor and trainer. His grasp of the sales process and customer retention is better than anyone I know.
He has a keen sense of U.S. compliance requirements that is sorely lacking within the Big Four and offshore generally.
If you have the opportunity to work with Jacob, you’ll find that he energizes the wo…
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Added by Anthony Mitchell on January 26, 2009 at 3:35am —
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3TR call center’s Gritel Cuajao contacted me today on Skype, thinking she’s farming a fresh lead. No known website and some compliance issues.
Cuajao quickly demands business, ignores our lengthy correspondence from the last two days.
I offer to help put together a CRM system so 3TR can track their clients and clients’ needs. No need for that - 3TR is off to burn new bridges.
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Added by Anthony Mitchell on January 21, 2009 at 12:16am —
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If you have examples you’d like to share, please let me know. I'm interested in institutional factors, not individuals.
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Added by Anthony Mitchell on January 13, 2009 at 4:06pm —
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Microsoft announced on January 10, 2009 that unlimited downloads of Windows 7 Beta will now be allowed until 24 January, Pacific Time. It had previously capped downloads at 2.5 million, but popular demand soon caused capacity problems in Microsoft’s downloading system.
Windows 7 isn't expected to demand the same hardware capacity as Windows Vista. Microsoft provided the following recommended specifications for using the beta, but cautions that these specifications could change:
1 GHz 32-bit or…
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Added by Anthony Mitchell on January 11, 2009 at 8:08am —
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Ever try to talk to PwC about accounting practices and tax avoidance at Indian IT/ITeS corps? Hear no evil, see no evil… Satyam's fate is no shocker.
Satyam's top executives treated the company like their personal kingdom, with no responsibilities to outside investors who own most of the company. This is not unusual.
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Added by Anthony Mitchell on January 7, 2009 at 2:38pm —
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