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Anthony Mitchell

Anthony Mitchell's Blog (17)

Medical billing paying $40,000 per person per year? Your thoughts?

What are your thoughts on this advert for medical billing professionals earning over $40,000 per year from home? The advert arrived in the mail 10 September 2009 in Seattle. http://callcentres.ning.com/photo/photo/show?id=1570209:Photo:96196 Continue

Added by Anthony Mitchell on September 10, 2009 at 11:35pm — No Comments

Changing Vendors

Shifting from one outsourcing vendor to another is so time consuming that it's as if I need to outsource that aspect of outsourcing. Continue

Added by Anthony Mitchell on August 29, 2009 at 4:03am — No Comments

Enforcement Creates Trade Barriers, Fails to Stop Crooks

Trade barriers bar legitimate marketing activities in the U.S. but let online crooks run wild. Will foreign governments bring suit to open US markets? http://anthonymitchellblog.blogspot.com/2009/06/enforcement-creates-trade-barriers.html Cites: http://tr.im/Compliance Links to:… Continue

Added by Anthony Mitchell on June 29, 2009 at 12:25pm — No Comments

Entrepreneurial Perspectives: Anthony Mitchell's Journey

Personal interview published today in Kolkata, includes observations on the history of call center outsourcing in India and predictions for the future. http://joydipchakladar.blogspot.com/2009/04/evolution-of-web-entreprenuerial.html Continue

Added by Anthony Mitchell on April 28, 2009 at 5:00am — 1 Comment

Dhaka contemplates draconian anti-free speach laws

Dhaka proposes 10 years in jail and +$14,000 for cybercrimes and posting ‘false’ material online. What could go possibly go wrong? http://blog.taragana.com/index.php/archive/dhaka-plans-10-years-jail-for-cyber-crime/ If this goes through, it will damage Bangladesh’s reputation as a favorable business destination. Western business executives will fear that this law could be used to punish them an… Continue

Added by Anthony Mitchell on April 21, 2009 at 7:49am — No Comments

.Tel Revolutionizing Social Networking and Unified Communications

The new .tel domain that is currently being deployed is unlike any previous top level domain (TLD). The new .tel system is not meant to host websites or to be used for email. It’s important to understand how .tel functions and the impact it will have on unified communications and social networking. .Tel uses the domain name system to store and communicate contact data and associated keywords. These contact records will create the worl… Continue

Added by Anthony Mitchell on March 18, 2009 at 7:30am — No Comments

First to .tel

Go to ☛ Mitchell.tel for your free TelFriends ID while the best ones are still available. Phone numbers are not going away, just assuming the public importance of numerical IP addresses. You know your IP address, don’t you? Continue

Added by Anthony Mitchell on March 11, 2009 at 10:30am — No Comments

SEO tips for call center websites

Here is a quick guide in CIO magazine on SEO best practices for call centres and BPO company websites: http://tinyurl.com/dacfwg Continue

Added by Anthony Mitchell on March 4, 2009 at 12:55am — No Comments

Acquiring Outsourcing Companies Cheaply – A Guide

Shrinking client pools, lack of access to credit and competition from offshore destinations are squeezing some business process outsourcing service providers in the United States. With declining revenues come cheaper valuations. This creates opportunities for other entrepreneurs seeking to expand their outsourcing business quickly through acquisitions. The acquisition guide: http://wContinue

Added by Anthony Mitchell on February 25, 2009 at 12:00am — No Comments

Poll for .Tel syntax - please vote

Should the new .Tel global online contact system be upperecased as a proper noun when used in a stand-alone context? Vote here please Continue

Added by Anthony Mitchell on February 21, 2009 at 12:00am — No Comments

Publicity opportunity

Would you like to guest post on a great business startup/entrepreneurial blog? Here’s your chance: http://cli.gs/JnVNaz Continue

Added by Anthony Mitchell on February 5, 2009 at 1:46pm — No Comments

Davos webcasts available free

Davos 2009 webcasts are available free for all sessions: http://gaia.world-television.com/wef/worldeconomicforum_annualmeeting2009/default.aspx Be there without leaving home. Sobering. This link is thanks to my collegue Louis Columbus. Continue

Added by Anthony Mitchell on January 28, 2009 at 8:41am — No Comments

Introducing Jacob Mendenhall

My old colleague Jacob Mendenhall has just joined this site and I’d like to take this opportunity to introduce him. We’ve worked together for eight years. He is an excellent call center supervisor and trainer. His grasp of the sales process and customer retention is better than anyone I know. He has a keen sense of U.S. compliance requirements that is sorely lacking within the Big Four and offshore generally. If you have the opportunity to work with Jacob, you’ll find that he energizes the wo… Continue

Added by Anthony Mitchell on January 26, 2009 at 3:35am — No Comments

Call centers need CRM themselves

3TR call center’s Gritel Cuajao contacted me today on Skype, thinking she’s farming a fresh lead. No known website and some compliance issues. Cuajao quickly demands business, ignores our lengthy correspondence from the last two days. I offer to help put together a CRM system so 3TR can track their clients and clients’ needs. No need for that - 3TR is off to burn new bridges. Continue

Added by Anthony Mitchell on January 21, 2009 at 12:16am — No Comments

Writing an article about corruption in the outsourcing industry.

If you have examples you’d like to share, please let me know. I'm interested in institutional factors, not individuals. Continue

Added by Anthony Mitchell on January 13, 2009 at 4:06pm — No Comments

Windows 7 Beta Downloads Offered Free

Microsoft announced on January 10, 2009 that unlimited downloads of Windows 7 Beta will now be allowed until 24 January, Pacific Time. It had previously capped downloads at 2.5 million, but popular demand soon caused capacity problems in Microsoft’s downloading system. Windows 7 isn't expected to demand the same hardware capacity as Windows Vista. Microsoft provided the following recommended specifications for using the beta, but cautions that these specifications could change: 1 GHz 32-bit or… Continue

Added by Anthony Mitchell on January 11, 2009 at 8:08am — No Comments

Satyam is no suprise

Ever try to talk to PwC about accounting practices and tax avoidance at Indian IT/ITeS corps? Hear no evil, see no evil… Satyam's fate is no shocker. Satyam's top executives treated the company like their personal kingdom, with no responsibilities to outside investors who own most of the company. This is not unusual. Continue

Added by Anthony Mitchell on January 7, 2009 at 2:38pm — No Comments

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Rob OMalley Rob OMalley created this social network on Ning.
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