Required 2000 seats for UK outbound business

[KCS-BPO]

Hi,
We are looking for excellent outbound centers to dial UK outbound processes which has potential to generate 1500USD – 2000USD per agent/month in short span. Training and quality to be managed by us. Contact immediately [e-mail].

Thanks,
Nancy
Biz-partner.

[The Outsourcing Team]

We are interested in the process. We have tie up most of the call centers in souther india. Please send me more info at [e-mail]

[KCS-BPO]

We only work with centers

[Rajya Lakshmi]

Hi,

Pls reply at rajyalakshmi;[e-mail] www.amg.biz

[KCS-BPO]

Our BD team will get in touch very shortly

[sundeep]

haio this sundeep from chennai can you send me your phone number so that we can have discuss about

[KCS-BPO]

You can call Mr.Prem on 91 99801 10701

[Khalid Khan]

Hi Nancy
Pls let me know more about this account.
Regards
Khalid
[e-mail]

[Ezycall]

Dear

Please send Me The Details

Thanks
Sudhir Girdhar
[e-mail]
[phone]

[Zaeem Mian]

Hi Nancy,

we are intrested to know more details on your process, We have experiance of UK Outbound and Inbound Campaigns of last 5 years. we are intrested to know more details about your process please let me know the details via mail [e-mail]
Regards
Zaeem

[Phillip Mathews]

Hi,
We r Interested with the outbound process send me all details about the campaign

Regards,
Phillip Mathews

[KCS-BPO]

You can call Mr.Prem on 91 99801 10701

[Zaeem Mian]

Hi ,


We at Global Contact Centre., specializes in providing Business Process Outsourcing solutions for Companies worldwide. Global Contact Centre is not just a BPO provider, but also a reliable partner who promises to make valuable difference to its clients’ business. It is bent on enhancing its partners’ competitive advantage and profitability. A combination of cost effective, flexible and viable solutions is what we offer our partners. At no point of time our clients are under the impression that they are outsourcing to us, as, an extended enterprise is the image we portray. Co sourcing and not outsourcing is our motto. With an in depth, knowledge of international markets and possession of a strong on the ground presence in Lahore Pakistan, we promise you significant cost savings to improve and maintain the quality of service delivery.
Global Contact Centre focuses on core competence, so that you can concentrate on the critical aspect that runs your organization. We enable you to free your resources and focus on strategy. Guaranteed quality assurance is what we assure you at Global Contact Centre. Critical cost advantages because of our dependable, time tested systems and processes add up to your bottom line, making it worthwhile. We alleviate risks with the use of dynamic service delivery methodology and top class HR practices. We also have high security data storage, data back up and recovery Plan.
Our philosophy is to mould ourselves as an extension of our clients’ service arm, understand their business and relate to them as we would relate to ourselves. Our motto is that we believe in being a responsible service provider and pay trusty attention to our client’s goals
With a focus on customer intimacy, process innovation and operational excellence, Global Contact Centre promises to enhance the business performance and create business value for its customers at a reduced cost.
The Global Contact Centre’ leadership team is a blend of experts from diverse backgrounds. Throughout their careers at some of the most established firms in the world, their hallmark has been exceptional achievement. Our leaders are committed to build a top-notch organization capable of achieving client’s interest.
We would like to have a long-term business relationship with your prestigious enterprise. GCC will ensure to meet all the benchmarks in terms of achieving goals for your business outsourcing. The company profile attached will further highlight our expertise, strengths and commitment to come up to your expectations.

Our Services
Global Contact Centre, combine capability and expertise in order to provide you with the right solution, taking into full consideration industry, proposition, timing and target market. Global Contact Centre engage in the full process of project planning and set up, ensuring a full understanding of your requirement giving you the complete benefit of our many years of experience within the call center industry. We have a much focused list of service offerings primarily specializing in inbound solutions, including
Inbound Call Center Services
We can provide in-depth customer service support 24 hours per day. We can also dispatch service and technical support personnel according to your escalation protocol. Client databases can be maintained and accessed locally or across the web

Remote Receptionist
Our Messaging service is used by hundreds of doctors and health care professional to stay in touch with patients and staff after hours. Security companies, heating and cooling contractors, commercial ports, military and government agencies also use Remote Receptionist service to provide the critical link between clients and service personnel after hours, weekends and holidays. This service can also be used to create a complete and cost-effective "Virtual Office" presence for your remotely located staff.

Order Taking
Whatever marketing mix you use, from Infomercials to traditional TV, Radio or print, we can help you make the most of your advertising budget. Through the use of precise advertising response tracking, we will help you maximize your sales and streamline your operation. Complete catalog order taking, literature fulfillment, inventory control, and credit card transaction processing services are supported. Order tracking, multiple payment, shipping, and tax rates are easily integrated as well as "up-sell and cross-sell" of products and services.

Dealer Locate and Referral Service
Whether a location based referral, or a criteria based match, our agents can help your customers connect with you. We can even transfer your caller "live".

Website Receptionist Service
With our Website Receptionist Service we can help you improve customer service satisfaction and increase online sales. We offer full sales and customer support utilizing online chat, email, and telephone web integration tailored to your company's needs.

Surveys and Customer Contact
Our call center agents can provide you with valuable marketing and other business intelligence. We can help you take the pulse of current and former customers so you can better focus your objectives or simply build goodwill.

Class, Seminar and Event Registration
We can support special events or manage your ongoing class and seminar registration needs. Our staff according to your needs can arrange all confirmation calls, letters, and registration packet fulfillment.

Our Mission:
“Our mission is to Focus on the customer”
To add value for our client’s business by providing cost effective - premium quality, client management services and to be the preferred vendor for off-shored outsourced BPO services.
Our Vision:
“To be recognized as a world-class customer service provider”
Values:
“Our Values are in Building Trust with our clients and for their customers”.
Global Contact Centre delivery platform encompasses a value framework to ensure service delivery to Clients and their Customers. These superior class services delivered at scale impact both cost savings as well as customer delighted
Our values:
 Professional ethics and integrity
 Customer satisfaction
 Recognition of ability, creativity
 Development of individual and respect for human dignity
 Commitment/ dedication and teamwork
 Open environment and improvement in all aspects of business

Our Strengths
• Integrity in all aspects
• Committed to team work
• 24 / 7 Customer & Client Services
• Highly flexible
• Global Client, Portfolio. I.e. (USA, CANADA, UK & AUS).
• More than 150 Seats
• 90 Agent 18 Hrs SHIFT
• Transparency in all action
• Singularly cost conscious
• Accountable for all actions

Our Core Services
 Call campaigns with voice messaging
 Call Centre agents working from home
 Professional inbound call processing
 Flexible dialing programs
 Fully automated contact management
 Telephony links to corporate applications
 Online administration and reporting

Our Environment
 Spacious Cubicles
 Comfortable Chairs
 LCD/TFT Display Panels
 Echo Defusing Infrastructure
 Standardized Structure Cabling
 Refreshment Cafeteria

Please Email me further details on the process at [e-mail] we are interested to take this project up ASAP

Regards
Zaeem A Mian
Manager Business Development
Global Contact Centre
39-40F Almiraj Plaza Main Market GulbergII Lahore, Pakistan
Www.gccentre.com [e-mail] [phone], [phone]