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Tim

Call centers in large supermarkets/departmental stores

I am working on a proposal for a chain of supermarkets in Kenya with the aim of setting up a call center for them. The problem is that they do not know that they need a call center. I welcome ideas on how large supermarkets in Europe/America utilise their call centers. What is the value add for them?

TM

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HI ,
Please provide me the process details on sameer@iservegroup.net

Regards,
sameer.

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