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Annette Colin's Page
- Annette Colin
- Share
Profile
- What you do in call centres
- Consultancy
- About Me:
- I am a Consultant who is passionate about ensuring that Businesses are able to provide a Best in Class service for their clients through highly motivated, engaged and productive people.
What I get excited about at work:
Open, honest, effective, appropriate and timely communication, the right people in the right roles, tackling the cause not the outcome, ensuring that everyone has a shared purpose and that everyone treats the |Business like it was their own, ensuring that activcity supports the end goal, there's so much
- Website:
- http://msn.co.uk
- Who You'd Like to Hear From
- happy to share any tips / best practice / offer advice
agents - share ideas about what works well where you are, what doesn't, what motivates you etc
team managers - are you given the right training, do you have sufficient time to manage, develop and motivate your team?, what does best in class mean to you
operational leadership teams - how well supported are you, do you have low turnover and sickness - how / why?, what should you be doing more / less of etc
- Country
- UK
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