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Contact Centres in Scotland (9 members)

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Working Climate Control in Contact Centres

Started 3 Dec 2007

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Latest Activity

Adam Gordon added the blog post 'Valentine's research - A little lovin's good for morale (in our call centres)!!!!' 27 Feb

Carolyn Blunt left a comment for Adam Gordon 24 Jan

Kim A. left a comment for Adam Gordon 23 Jan

Adam Gordon left a comment for Kim A. 23 Jan

Adam Gordon left a comment for Rob OMalley 22 Jan

Rob OMalley left a comment for Adam Gordon 22 Jan

Adam Gordon added the blog post 'Cash is King for Contact Centre Workers' 14 Jan

Adam Gordon created a group called Contact Centres in Scotland 5 Dec 2007

Profile

What you do in call centres: Service Provider

About Me:: I am Head of Sales, Marketing and Communication for Rise Group, Scotland's leading call centre recruitment company by volume of placements. Our Group provides sales and customer service agents, recruits middle and senior managemet roles, offers consulting in managing attrition, employee engagement, performance, training support and payroll bureau services.

Website:: http://www.risegroup.co.uk

Who You'd Like to Hear From: Senior managers within the Scottish call centre sector.

Adam Gordon's Blog

Valentine's research - A little lovin's good for morale (in our call centres)!!!!

Have a read. I've co-ordinated recent research for Valentine's Day. http://www.nationalbusinessawards.com/csnews/index.cfm?ccs=583&cs=3013 http://www.callcentre.co.uk/c/portal/layout?p_l_id=259723&CMPI_SHARED_articleId=355915&CMPI_SHARED_CommentArticleId=355915&CMPI_SHARED_ImageArticleId=355915&CMPI_SHARED_ToolsArticleId=355915&CMPI_SHARED_articleIdRelated=355915 http://www.recruiter.co.uk/Articles/336226/Call+centres.html

Posted on 27th February 2008 at 9:46am — No Comments (Add)

Cash is King for Contact Centre Workers

Survey says Cash is King for Workers in Scots

Contact Centres…

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Posted on 14th January 2008 at 9:47am — No Comments (Add)

Climate Control in the Call Centre Industry

Working Climate Control Required in our Contact Centres

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Posted on 3rd December 2007 at 4:04pm — No Comments (Add)

Comment Wall (4 comments)

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At 5:28pm on 24th January 2008, Carolyn Blunt said…: Hi Adam, thanks for getting in touch about the Induction factsheet as well as adding me as a friend on here. I've emailed the resource to you. be interested to know what you think of the factsheet.
Best wishes,
Carolyn

At 6:26pm on 23rd January 2008, Kim A. said…: Hi Adam! How are you? Thank you for dropping by, Yes I love working here we have a very fun environment.

We are doing Executive Research, It seems that we are both in the same business.

At 1:11pm on 22nd January 2008, Rob OMalley said…: Hi Adam

I see we're in the same business. Do you just cover Scotland? If you're even finding roles hard to fill, we'd be happy to do split-fee arrangements. We haven't done much in Scotland. We tend to cover Central England, South East England and North East England but we do have candidates all over.

Regards

Rob